COVID-19 Information Update

8 August 2020

Unfortunately the Queensland Premier has decided to increase the current border restrictions to include both NSW and ACT, along with Victoria.  These increased restrictions come into effect from today.  We are very sorry to those whose travel plans and holidays have been affected by this latest announcement.  We are of course offering flexible cancellation policies on all of our reservations during this time.

30 June 2020

The Qld Premier has today announced that the Queensland border will open to all Australian states other than Victoria from 12 noon on Friday 10 July.  We look forward to welcoming holiday makers from these states as well as to the border opening to Victorians in the near future.

31 May 2020

We are extremely pleased to announce that following the Premier’s announcement today Garrick House will be open to all Queenslanders from Friday 5 June.

We are offering amazing rates for travel until 9 July – book direct and enter promo code QLDTRAVEL for our best available rates.

We look forward to welcoming our interstate visitors as soon as the Queensland border opens.  At this stage this should be Friday 10 July.

12 May 2020

We are pleased to confirm that travel restrictions will be easing from Friday 12 June.  Regional travel within 250kms from your home will be permitted from this date.

Do you live in Cairns, the Tablelands, Daintree, Cape Tribulation, Innisfail or Mission Beach?  If so this means you can escape for a Port Douglas holiday from 12 June!

Please check out our booking page for rates and availability.  We have added some local specials for the period 12 June to 10 July.  We look forward to welcoming you to Garrick House.

14 April 2020

We are looking forward to welcoming our holiday guests back to Garrick House as soon as the current travel restrictions are lifted.

We offer our guests an extremely flexible cancellation policy and no-one will be charged cancellation fees for any bookings that are cancelled due to COVID-19.

Please check our booking page for all live availability and rates for future bookings, or alternatively you can email us on or phone us on 07 4099 5322.

23 March 2020

Following the Government’s announcements on 22 March 2020 restricting all non-essential travel, and closing all pubs, clubs, casinos, cafes and restaurants (excluding take-away), we are now seeing many closures and changes to our town’s services.  As well as restaurants and cafes choosing to temporarily close the majority of our tour operators are also temporarily closing.

Some restaurants and cafes remain open for take-away and many are now also offering a delivery service. Many of our coffee shops are also still open for take-away.

Our weekly Sunday Market has been temporarily suspended.

Coles Supermarket continues to be well stocked most of the time with problem items continuing to be pasta and toilet paper.

17 March 2020

To our valued past, present and future guests.

With the recent developments in the spread of COVID-19, we wanted to reach out to you with regards to what we are doing here at Garrick House to support you and your travel plans.

We have always taken great pride in maintaining an extremely high standard of cleanliness and hygiene. We wanted to reassure you that in addition to this already high standard, we have also implemented a number of additional cleaning measures in our public areas and guest apartments. These measures include, but are not limited to, increased frequency to the cleaning of our public areas such as our reception, swimming pool and poolside BBQ/bathroom facilities. Additional apartment cleaning measures have been implemented including additional disinfecting of high-touch areas.

In addition, we would like to take the opportunity to update you on the current situation within Port Douglas. We are extremely lucky to currently have no confirmed cases of the coronavirus within our community.

Port Douglas is business as usual with tours, restaurants, cafes and shops currently mostly operating as normal. The only current changes are the closure of Mossman Gorge Centre (currently until 31 March 2020) and the Skyrail reducing their days of operation from 7 days down to 5 days (Mon, Tue, Wed, Fri, Sat).

We have two supermarkets within Port Douglas that are well stocked and another just 20 minutes’ drive north. To date the only supply issues within the supermarkets relate to toilet paper which thankfully is not a concern for our guests as this is provided in your stay!

We will continue to update this page with any further information as it becomes available. In the meantime, if you have any questions or concerns, please feel free to contact us by phone on (07) 4099 5322, or via email at

Further information and live updates on COVID-19 can be found by visiting the Queensland Health and WHO websites.